Privacy Policy

At Urban Home Spot, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you visit our website or use our services.

1. Information We Collect:

  • Personal Information: When you place an order or register an account with us, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

  • Browsing Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, device information, and pages visited. This information helps us improve our website and tailor your shopping experience to better meet your needs.

2. How We Use Your Information:

  • Order Fulfillment: We use the personal information you provide to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

  • Marketing Communications: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions included in the emails or by contacting us directly.

  • Improving Our Services: We may use the browsing information we collect to analyze trends, track user behavior, and improve the functionality and performance of our website.

  • Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety, as required by law.

3. How We Protect Your Information:

  • Security Measures: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server infrastructure.

  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

4. Sharing Your Information:

  • Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, or conducting marketing activities. These service providers are contractually obligated to use your information only for the purposes of providing the services we’ve requested and in accordance with this Privacy Policy.

  • Legal Requirements: We may disclose your information in response to a subpoena, court order, or other legal process, or to comply with applicable laws or regulations.

5. Your Rights and Choices:

  • Access and Correction: You have the right to access and correct the personal information we hold about you. You can review and update your account information by logging into your account on our website. If you need assistance or have any questions about your personal information, please contact us.

  • Opt-Out: You have the right to opt out of receiving marketing communications from us at any time. You can unsubscribe from our emails or update your communication preferences in your account settings.

6. Children’s Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove that information from our systems.

7. Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes we make will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

8. Contact Us:

If you have any questions, concerns, or feedback about this Privacy Policy or our privacy practices, please contact us at [email protected]